I wish I had read all the reviews before ordering our couch from the Morehead City, NC Ashley Furniture Store. Customer service was terrible—lie, lie, lie! First they said the couch had been in the warehouse a week because they did not have correct phone numbers to deliver. Suprise, I had the ...
My story is so long that I am going to do my best to shorted it up. Ashley furniture does not back up either the insurance or the manufactures warranty. They are deceptive; customer service is the worst I have ever seen. I purchase a living room set that one of the pieces broke down. I then ...
Bought a small floor decorator item, value $16. Was under the mistaken impression by previous encounters and purchases of a 30 day return policy. Asked to speak to store store manager. By the end of that conversation, I have no desire to return to that particular store. She ripped me a new one with ...
I am having same issues of Peeling leather sofa withing 9 months of purchase. I bought the warranty then also they deny saying that peeling is not covered in the warranty. Less than 1 year should also be covered in manufacturing warranty but still they find excuse to deny it. Please all of you ...
I've attempted to purchase furniture at Ashley at least 4 occasions within the last year. I visit a couch within an advertisement. I visit the shop, however the couch is not there. It is like a lure & change way to me. I'm usually proven additional items which price more. I'll never enter an ...
Ashley is worst place, worst service, worst quality. I will never buy anything from them again. I will also ask all my family member do not buy anything from Ashley. I purchased $6000 furniture, they changed 3 times delivery date, when we got the sofa, we found damaged, they do not replace. ...