I purchased a king size mattress from Ashley. Before delivery i measured the staircase in my home & was concerned that the mattress wouldn't fit, i promptly contacted the store regarding this concern advising them i was willing to exchange for queen to not compromise the king. I was assured it ...
On May 22 I ordered a living room set with a promise of delivery of June 26. As the date got closer, I received a call stating they had a delay in manufacturing and I was given a choice of delivery of July 3rd, 8th, 9th or 10th. I opted for a delivery date of the 9th. On July 3rd received a call ...
Delivery Issue... I have never dealt with more unprofessional people in all my life. Your delivery team needs a lesson in Customer service. Each and every person I spoke to was rude. ...
Today my husband went to ashley, s warehouse in beaumont, tx to pick up some furniture we had ordered we picked what we wanted off the showroom floor when he got home with the furniture it was not the same furniture so i called the warehouse and spoke with someone they directed me to talk to the ...
Bought a bed room set with a King Sleigh bed in November. Had the side rail crack and break in April of now it is June, 21st and I'm still waiting for my replacement side rail, Ashely Consumer Affairs gives me the same BS line that there are none in stock and won't be until end of July. 4 months! I ...
I ordered my furniture May 31st it took your company two months to deliever it. I had to sit on a beach chair with my bad back. They first told me it will be delievered July 6th then July 20th then it finally came to me July 23rd. Them to boot all things I was never told that the delievery men were ...