My wife and I purchased a very expensive Ashley sectional. All pieces are power recliners including the chase. Upon delivery, all the pieces looked good and functioned properly. 4 days after delivery, the chase recliner practically fell to the floor. I pulled the couch out and inspected the back of ...
My experience with Ashley furniture is somewhat bitter sweet. Walking around the showroom and dealing with the salesperson was a very pleasant, if not enjoyable experience, however, my follow up experiences (yes! Very much plural) with Customer Service has been deplorable, to say the least. I had ...
I wanted to buy a bed for black friday and the sales girl lied and decieved me the entire time... I filled out a credit application thinking it was a loan I could use to buy a bed after the sales lady ran my credit she signed me up for a credit card and then decided to tell me I had to pay 20% of a ...
Ashley delivered my sofa with Chaise (Gander Thunder Sectional with right facing chaise, SKU: U8130617) on August 12. It is a beautiful color and style. Unfortunately, looks are deceiving! To make the "tucks" in the seat cushions, they cut holes in the middle of the cushion and then place ...
Same Ashley furniture cheaper on other place and after long wait they gave damage piece. My kid is very disappointed and we need to return, wait again and pick up gain. What a waste of time. Not going to be purchase again. They are just good to d Sale it to you and then provides poor Customer ...
I bought a leather sectional sofa for $1100 three years ago and now the leather is cracking and peeling. I even bought the insurance protection. The insurance said they don't cover that type of damage (awesome!!!) Then Ashley Furniture won't do anything about the damage!!! ...