After putting a service order in on 9/8/08, I received a call and set an appointment to meet with the technician that was sent out to fix my refrigerator. The door will not stay closed, causing the food to be in danger of not staying at a constant temperature or even spoiling. When he examined it, ...
My mother had things go wrong with her air cond as well as her air handler upstairs. To sum it all up they don't fix anything, charge the service charge rig it then send someone out the next month to rig it again. They have enough small print in their contract to cover absolutely NOTHING. Our ...
When I bought my current house we purchased an AHS warranty "just in case". Sure enough we had heat-pump problems. Using the automated system I submitted a service request on 7/30. They diagnosed it as needing a compressor. We've been waiting for months now. We've been told they're having ...
Like a fool I allowed my mortgage company to talk me into AHS in case we had an expensive repair or replacement on a major appliance. My heat and air system went out, BIG TIME. The first company AHS sent was one Ron Haynes from Dalton, GA. He was not interested in doing the job and totally ...
I am writing to complain about American Home Shield. I recently had a contract with them this year and I will discontinue this year because they do not hold up to their end of their contracts. I called for my very first service call for a simple leak for my hot/call water dispenser. They refused to ...
The pressure regulator under our house broke and has been spraying approximately one gallon a minute of water on the underside of our floorboards since last Thursday morning. It is Monday night. The plumber sent by American Home Shield arrived on Friday at 4:00 pm. He didn't have the right part and ...