I should have my head examined! I ahve had AHS since I bought the house in 1999. I have never had a service call that went well. They have no local vendors to service or area (a large densly populated area in Noth Palm Beach County, FL.) and it takes days to get someone here even if it is an ...
My dishwasher broke, on Wed 5-27-09. I called that evening to place a work order. This is Friday the 29th still no call so I started calling Appliance center (Volunteer Appliance center in Oak Ridge TN) Told they may be able to fit me in on Monday. This is to long to wait. Called the Home shield ...
We have been with AHS since 1996. The only reason we stayed with them was because they advertise a guarantee that they will repair/replace broken equipment. My washer/dryer is over 15 years old. They are constantly breaking down. AHS will not replace them.instead, we have to pay $55 (now $60) fee ...
I have had AHS for 10 years. Every time I call on them for help with a covered item the story is always the same...'its not covered' or 'its not an emergency'. My AC has gone out every summer for the last 4 years. AHS sends a tech out who patches the problem but never 'fixed' the problem. Finally I ...
Arrogant and untruthful in all aspects. Refused to honor policy to repair/replace refrigerator. Total sham! ...
I live in the Houston, TX area and have American Home Shield for more than two years. I have tried to have them repair my A/C system but was told that it was not installed up to the current codes, but it was up to code when it was installed. They would not do any repairs. In 2008 we had A.M.S. Look ...