AHS contractor Cool Image Heating & Air of Apple Valley Calif. Came a week late not prepared with the tubing to correct heating that was not working correctly. I gave detailed information to his employee, Jennifer who answers the phone and takes the order request. I was told that she needed to ...
I purchased this policy to be protected in case anything that is listed in the AHS brochure broke and was in need of repair. The policy is $535 for the year. I had a problem with my garage door opener so I called and scheduled an appointment. A service representative was here the next day. He ...
Our first experience started this summer when our central air conditioner quit working. In the end, it was a simple blower fan relay problem on the furnace. It took two months to repair. To start that part of my story, American Home Shield sent out their representative repair company named ...
AHS is not living up to its advertising in that their contract is NOT favorable to consumers! It was written by a lawyer to their benefit - not yours. I understand that - to a degree. However, I am in a dispute with them right now. I have read their contract concerning an a/c problem. It clearly ...
In September, I had a technician come out to check my A/C unit that was not working. I knew the compressor was gone since I worked in that industry for 7 years. The technician said the compressor was gone and the unit needed replacement. However, he said it won't be covered by your policy since it ...
To put it simply, I bought a home and with it came this lame warranty. About 6 months later my furnace dies (end of September). It was determined to have a cracked heat exchanger and determined unsafe to use. AHS wants to replace it with the cheapest crap on the market that has a life of 5yrs ...