I misplaced my mortgage coupon. I finnally gave up trying to find it and contacted customer service for directions on what to do. They gave me the directions, but also urged me to pay via phone. I replied that would cost me a $20 costumer service charge. They replied that that was less than an $85 ...
This is an email I sent to the servicing company. I feel they are ripping poor folk off by charging a fee since it is easier to processthis than a written check. "I herewith advise you that I protest the "service fee" you unilaterally imposed for my loan payment of $832.45 on ...
I have tracked my bank's automatic payments sent to this company for a year now. It appears that this company has a policy of floating the money from mortgage payments until the very last day of a grace period. Thereby squeezing a small amount of interest from carrying the cash in their accounts. ...
Our mortgage re-finance was closed in October. Our homeowner's insurance was up for renewal on June 1st. This gave American Home Mortgage Servicing 8 months to get this squared away. They received a notice from our insurance company in mid- April with payment details (amount owed, payment coupon, ...
Mortgage company did not pay homeowner's insurance bill. Received notice in mail from insurance co. That policy was cancelled 5 days ago. Had to reinstate the policy myself and pay the the bill out of my own funds. Mortgage company said they were short staffed and would get to me as soon as ...