I had ordered 3 dog harness' back in October. First of all they never emailed me to let me know when my items would be shipped. I had to email the "customer service dept." for an update on my shipping. The PetStore Online doesn't provide a phone number. Two of my items were to big for my ...
ThePetStoreOnline has entirely blocked off any sort of customer service. For nearly six months after returning an item that they agreed to replace, they have neither returned a replacement or given a return despite numerous emails, attempted phone calls, snail mail letters, there has been ...
This is the worse company for buying pet supplies every. I tried to purchase an electronic training collar for a small dog. As soon as I placed the order they charged my account and sent me a confirming email. That was the last I ever heard from them. The email said they would update me as my order ...
The petstoreonline.com took $232.90 without sending me the product that I had purchased. I made the purchase online on November 8th of 2011. I got a confirmation email right away which had their email address and phone number on the bottom. After about a week, I noticed the tracker still said ...
This online pet store is scam to get your money. I ordered an inground fence from here on the 4th of August. I recieved my confirmation immediately. On the 11th I sent an email asking when the fence would be shipped and I was told it would be shipped the following week due to a backorder and I ...
This company is not legitimate. I ordered almost $200 worth of products from them online, they immediately charged my credit card, then I never heard from them again. I have tried to contact them, their "customer service" phone number is nothing more than a voicemail! I have sent numerous ...