I received a defective product—Snowman Scene—from this company. When I called to complain that it was defective, the salesperson transferred me to Customer Service. After waiting 37 minutes for Customer Service to pick up the line, I finally hung up and redialed. That was when I received a ...
HWA refused to pay a claim by using a company working for them to say the problem was caused by neglect on my part. It was the July 4th weekend in Dallas, TX, and my A/C went out. We called in an emergency repair with HWA, since it would easily be over 100 degrees that weekend and we have a very ...
On June 5th, a service call was placed to Home Warranty of America due to a leak in a pipe 3 inches from the slab, located behind the laundry room wall. I had not noticed any water leakage the previous day, and the washer and dryer were a new purchase. The rep took the description of the problem ...
I have been scammed by Home Warranty of America. I used my so-called home warranty for the first time after experiencing a plumbing problem last week. I called the home warranty company and explained my problem (a musky odor coming from the wall that backs the master bedroom shower). A member of ...
I bought a house in Houston, and the sales contract included a provision for the seller to purchase a home warranty to protect the buyer (me). The home warranty was purchased from Home Warranty of America. One month after move-in, I called in a service call for the washer and dryer. Home Warranty ...
What a ripoff! Home Warranty of America ("HWA") charges you $400 for a home insurance/warranty policy. They call this fee a "premium," which implies they are actually providing some sort of insurance/warranty coverage. We recently sold our home, so we cancelled our policy. With ...