I am complaining about the billing and collection practices of Vonage VOIP. I live outside the U.S. And it took me 18 months and the help of the Better Business Bureau to cancel my account, all the while they were billing me for services I could not use because their equipment failed... It was ...
I signed up for Vonage service last April online. I signed up for the $14.95 Plan. Because I am out the country a lot, I don't use service much. For instance for the whole year, I had barely 100 minutes usage. Yet Vonage which had access to bank account, withdrew more money out of the account; ...
Vonage are educated Scam artist. They charged me for a service when they were told I didn't want the service. Filed a report with the Customer Service and they told me that they could not call a manager on Saturday, that I would have to call them about my account. I told them I had no account ...
I signed up with vonage in August. I called to cancel on March 17. They tried every thing in their power to get me to stay and I still declined. I was told that I would be charged an early disconnect fee of $39.00 and a rebate recovery fee of $70.00. I was shocked upon hearing this. When I ...
This is the copy of the actual email I just sent to Vonage only moments ago. It describes what happened and speaks for itself... I am canceling my Vonage service effectively immediately. I have tried to cancel many times, and customer service kept extending my service allegedly for "free" ...
Vonage is the worst telephone company... Do NOT sign up with them. They lie to you all the time. Their customer service people are insulting, give you the run around. And then give you a problem when you want to cancel. They even had the GAUL to ask which company was going to be providing new ...