Hello all, My account # with this company is (Account Number: *) and I have contacted my lawyer in regards to the illegal practices of this company. I joined vonage several years ago when none of these bogus contracts rules existed and therefore I am not under obligation to be forced into anything ...
The first time I called Vonage to cancel my service, I was told that the "system was down" and that my account couldn't be accessed. This seemed strange to me because the customer service representative had asked me for my account information and my verification code before telling me ...
I specifically signed up for Vonage because the rates were lower understanding that the person that signed me up said it WOULD definately could be used with ADT home security system. I explained that the ADT system is THE ONLY REASON why I wanted the line. I could only get an appointment with an ...
I am so unhappy. I switched from Bellsouth to Vonage on 02-18-09. My alarm system wouldn't work in my home and come to find out its not compatible. I did so much research and I cancelled my service today. When I originally started I spoke to a rep and he SPECIFICALLY told me that there was no ...
Yet another customer screwed by Vonage, do yourself a favor and do not use the service. We switched to Vongage in June and for 10 months we had horrible phone service-static, angry callers as they could not hear us, I can't tell you how much harm it did to my business. They of course used every ...
I ordered this service over the telephone. The equipment was sent to me in the mail. I had to connect the phone myself. Just recently the service had gotten real bad, all I could hear was static and no one on the receiving end could hear me. I called tech support and the person I spoke with just ...