Vonage is a paperless company... No wonder! They have no offices, personnal or phone numbers in the united states of america! When you call the toll free number you either get the phillipeans, england, India or? You cannot understand or reason with their robodic customer services... No one seems to ...
I was a Vonage customer in 2009. After finding no need for a home phone anymore, I called to cancel my service. Having heard nothing from Vonage for the last three years I had forgotten about it and assumed the matter had long been finished. Today, three years later, I received a letter from a ...
This is the second time that I submitted rebate paperwork for items purchased at Pep Boys. Both times I recieved a post card stating that the store reciept did not show the rebate item. I know that the paperwork was complete and correct. It is not worth spending hours of wasted time on the phone, ...
I was a happy Vonage customer for nearly four years. What started as a personal line became a home business line. I added a fax line. I used many of the extra features. Everything worked great and I wasn't shy about referring others. Eventually, I outgrew the services offered and had to have a more ...
I signed up for Vonage and for various reasons did not connect or ever use the service. On July 27 I cancelled the service. This needed to be done via telephone. I noticed in November that my credit card was still being billed by Vonage. I cancelled the credit card. Vonage sent an email stating ...
Deceptive advertising no contracts and then charge $40.00 deactivation fee even after more than one year of service. Refuse to give proper addresses to send back equipment, complaint letters or send in payments. Always refer to customer service phone number which is difficult to navigate and long ...