I had DirecTV service until I needed a home phone. I found a package deal with Comcast. I called DirecTV and they said, "No problem." To avoid the contract penalty, just put the service in "suspension," and they would send me a final bill and a box to return the equipment. I ...
DirecTV's movers connection came to my house to install the system. They told me that I did not have a clear shot from my property to make the system work. The system would have to be put on my roof, and I would have to have the top of a tree cut off. After paying $250 to have the top of the tree ...
I ordered DirecTV satellite service with Qwest, and they said it was a free install. Then the DirecTV install person showed up and said it was $75. I said, "They told me free install?" He said, "OK, I can take $40 if you pay me with cash." (Very suspicious.) We also found the ...
I believe my letter to DirecTV today says it all. If anyone else wants to contact them, their e-mail addresses are: '[email protected]' '[email protected]' DIRECTV, Inc. ATTN: Ellen Filipiak, Senior Vice-President for Customer Relations P.O. Box 6550 Greenwood Village, CO 80155-6550 Dear Ms ...
We have had Direct TV since March with a one year contract. We kept service through July 5 with no contract when we decided to change to Dish Network. All went well until I called the customer service number for Direct TV. I got very upset with the agent and let my wife talk to them. Their customer ...
I really should have known I was in deep poo when the installer for Wildblue (contract, not employee) told me his job was to connect the service and make sure the internet was available. When I made a comment about how slow the service seemed I was told to contact tech support. Tech support? What ...