We signed up for DirecTV after changing from Dish (whom we had for 5 years). The installation was a nightmare, with the guy refusing to put the wires where we asked, and he drilled holes in my furniture! But it gets worse than that. As you can see from several reports on here, the installer told us ...
We signed up for Wildblue in July. Our modem and/or satellite stopped working in less than 3 weeks. We reported it and Wildblue determined our equipment was faulty and would send out a replacement. The replacement date was in 2 weeks (Aug. 28). Seemed long, but what do you do? Got a call the next ...
I had DirecTV service until I needed a home phone. I found a package deal with Comcast. I called DirecTV and they said, "No problem." To avoid the contract penalty, just put the service in "suspension," and they would send me a final bill and a box to return the equipment. I ...
DirecTV's movers connection came to my house to install the system. They told me that I did not have a clear shot from my property to make the system work. The system would have to be put on my roof, and I would have to have the top of a tree cut off. After paying $250 to have the top of the tree ...
I ordered DirecTV satellite service with Qwest, and they said it was a free install. Then the DirecTV install person showed up and said it was $75. I said, "They told me free install?" He said, "OK, I can take $40 if you pay me with cash." (Very suspicious.) We also found the ...
I believe my letter to DirecTV today says it all. If anyone else wants to contact them, their e-mail addresses are: '[email protected]' '[email protected]' DIRECTV, Inc. ATTN: Ellen Filipiak, Senior Vice-President for Customer Relations P.O. Box 6550 Greenwood Village, CO 80155-6550 Dear Ms ...