This company is very deceptive and manipulative. Their service is horrible. They make promises to keep you as a customer and then do not keep them. They just string you along, and every time they get you to try something, they lengthen your contract without clearly telling you. Their bookkeeping is ...
I reported fraudulent charges totaling $2,704.73 on my Home Depot Master Card account. The account was closed so the charges could be investigated and sent to the fraud department. Yet it has not been corrected, and nobody has followed up with me. I have asked repeatedly for the status of the ...
I ordered Directv service in December. I was told I would receive a free portable DVD player or a surround sound set. Then, when I set up my account online, I saw I would receive a $100 Visa gift card if I put my account on autopay with a credit card, so I did. Well, it is April 12 and I have ...
I ordered Direct TV and spent about twenty minutes going over all the various items, packages, etc. No problem. I told the woman on the phone I was not sure whether they could install it due to the location of my apartment. No big deal, she said I had thirty days to decide, so OK. Needless to say, ...
In January I called to cancel my DirecTV account because I was moving. Instead, the man I spoke with talked me into suspending the account until I found a place to live that allowed DirecTV, knowing that I wasn't sure when that would be. Suddenly in July my bank card was charged $290 from DirecTV. ...
I called to report that the receiver I had was receiving free Playboy programming. I did not want this on my TV, being a single parent with 3 teenage boys. With the failure of Direct TV to fix the problem on their end, I was told I would be sent a replacement receiver. After 2 years of their Hi-def ...