I had used Direct TV for at least 2 years. When I decided to relocate from California to Texas, I informed Direct TV that I would need to cancel the service because I was moving and would not need service any longer. A representative called me back and convinced me to just 'suspend' my service and ...
We live in a condo run by an HOA (Home Ownership Association). We called Direct TV to see if it was possible to have their service. Their professional came to our location to see if it was possible. When the professional showed up, I handed him our lease agreement, which said you cannot attach ...
Although our story has a lot more details, I will try to keep it relatively short here. My wife works in another town and wanted to take advantage of a deal being offered through DirecTV: satellite TV service installation for up to four rooms in exchange for a 2-year service commitment. To keep the ...
I have been using auto pay by credit card to pay my Direct TV bill for the last few years. Recently the expiration date of my credit card on file expired, and the automatic phone system notified me. I changed and updated my credit card on file the very next day on their system. Here's the problem: ...
I have been a subscriber to Directv's high definition satellite TV service since 2004. My monthly service bill was paid through direct debit from my checking account and, in the past year, was bundled with my Verizon home phone bill. Therefore, my payments were never late. And yet I have been ...
My husband and I have had DirecTV since its inception... That being said, you would think they might value the business of someone who has been with them that long... NO! I won't go into the details of why we cancelled. It boils down to them telling us one thing and doing another, but here is where ...