When I first signed up for DirecTV, I called one of their affiliates. I asked the woman if I could get out of the contract at any time. She said yes. I also asked her if there were any early cancellation fees, and she told me no. I told her that I had less than forty dollars to spend every month ...
I disconnected DirecTV services and found out there is a 2-year contract. I reviewed my records and I did find a DirecTV Equipment Lease Addendum, BUT it has not been signed. Read the DirecTV customer agreement, section 5. "Cancellation (b) Your Cancellation. You may cancel service by ...
Last year I had DirecTV come out and install HDTV programming on my TV. Also last year, they were launching new channels, and I was busy with the holidays and personal problems until recently, so I did not have time to check my HD reception. Last month I finally had time to arrange for a DirecTV ...
Direct TV definitely gets the award for The Absolute Worst Customer Service Ever. I have been with them for around 10 years and had no real problems until recently. My mother became disabled over a year ago. She was still able to take care of her financial obligations until recent months, when I ...
My mother signed up for DirecTV through a Verizon bundling package. After the installation she could not use the remote and had no use of her TV. I wrote to DirecTV and called Verizon for help and got none. They charged her a $269.70 early disconnect fee. This is a copy of my letter to DirecTV: ...
DirecTV is the most crooked company. Their customer service department makes promises that they do not keep, and when you call to follow up, they say that there is "nothing documented in your file"! They do not honor their own representatives' promises to their customers. So all the ...