I am one who never check my bill. I just pay. Recently, I discovered that Direct TV has been overcharging for converter boxes. This overcharging has been going on for months. Apparently, when you switch old receivers for new receivers, you the customer, need to tell them to drop the old receivers ...
I arranged for Directv to establish service at my home. Service was installed on Friday afternoon, Jan 16 I called Sunday morning, Jan 18 to have the service cancelled. I cannot afford it and my wife cannot make heads or tails to the service. They informed me that the 24 hr grace period had expired ...
I had a 2yr contract with Direct TV which should lapse January but on July my HD box got defective and I spent about 2hrs on the phone with the tech support, they advised that a replacement device will be sent to me, I was just informed that my contract (after a pain filled 2yr of service from ...
Where to start, Okie Ive been a customer of Direct TV since May of 04, So I called in December to dispute a charge on my bill, They agreed it was a mistake and was fixed... I pay the amount they say on the account which says we owe 77 dollars and some change... I get the next on line bill which now ...
Wild Blue advertised up to 512 Kbps download speed. Tests proved speed averaged between 100 and 250 Kbps, resulting in many hours per day internet was inaccessible. When I called repeatedly for help, I was reminded each time that they provide "up to" 512 Kbps. Anything less is acceptable! ...
When we wanted to cancel Direct Tv took out $500.00 out of our bank account, Without notice. Nada... Even before we had the chance to return their equipment, they snagged our funds (which by the way was allocated for other bills) then after calling them and getting put on hold, and having to retell ...