They want to charge $50 for a service call due to "no signal" (code 771, about 20 HD channels) on one of the receivers, claiming it is my responsibility, for a faulty leased box at $6 a month. Moreover, they have removed ESPN2, Fox News, and about 8 other popular channels, even though I ...
Beware of the Direct TV scammers that answer the phone. The following is the letter I had to write Direct TV to address my issue: The purpose of this letter is to inform you of the great disappointment I have had as a new customer with Direct TV. I called Direct TV to inquire about new activation ...
After being falsely charged for something I didn't buy by a company called grantsitenet / grantmastercd Western Union has been little help in getting this resolved. They have no security features at all and their customer service sucks. One lady whom I was emailing with accused me of saying that ...
It started in the state of In. We had Direct TV there, and we were allowed to have a free move installation. My husband lost his job and we moved to Tx. Our free installation was botched, and we were told we would have another move for the mistake. Well, when we moved to the other side of Tx they ...
I was a loyal DirecTV customer for roughly six years, always on the premium package with an HD DVR and the rest. I had no complaints, apart from the fact that the technicians needed about four visits to set everything up properly. I originally switched to DirecTV because the local cable monopoly ...
Recently, I made a decision to switch to cable T.V. and called my current satellite company, Direct TV, with whom I'd had service for seven years. The representative told me that although I had been a long-standing customer, the equipment upgrade made online in March had a 2 year commitment, and I ...