Last week we ordered the Qwest bundled package from their kiosk in the Mall. I swiped my credit card and everything was "good to go"; they were very happy to take my money. When the tech arrived yesterday to install Direct TV, we got a "magic phone number" on the screen instead ...
I received an overdraft notification from the bank 3 days ago with a charge of $244.45 that had been withdrawn. When I looked at my account online, I found that it was to DIRECTTV. I never authorized the withdrawal! I immediately contacted DIRECTTV and was informed that there was nothing that they ...
In late March I ordered Direct Tv through a Qwest bundle package. I called Direct Tv to confirm and ask questions regarding the dish and the installation date. I explained to them that I wanted to get the HD satellite dish, but it would be about 1 month to finish getting the money together for the ...
When I discontinued my contract with Direct TV, I had a refund coming in the amount of $111.48. They said it would take 6 to 8 weeks for the refund. After the 8 weeks I called and was told that my refund is still processing and it would take an additional 30 days to get my refund. They want their ...
I have been a long time customer of Directv for over 6 years and was a happy customer until recently, when I requested the Mover's Connect service. I called back in mid-May to have my service installed on 06/02/07. The big day came and the installer was a no call no show. I called Directv to check ...
On May 5, I subscribed to Direct TV for their services. I was promised installation of their system within 4 days of payment. I gave my debit card information the same day I subscribed to the service, and there was no problem with them taking my money. I waited four days, and finally six, and ...