I signed up for Direct TV on the internet. I received the equipment, etc., but was not informed that each receiver would cost $4.99 each and that my bill of $59.99 a month would actually cost me $90.81 a month. There was a calculator on the web site that stated the actual amount of your monthly ...
I had DirecTV service until I needed a home phone. I found a package deal with Comcast. I called DirecTV and they said, "No problem." To avoid the contract penalty, just put the service in "suspension," and they would send me a final bill and a box to return the equipment. I ...
I ordered DirecTV satellite service with Qwest, and they said it was a free install. Then the DirecTV install person showed up and said it was $75. I said, "They told me free install?" He said, "OK, I can take $40 if you pay me with cash." (Very suspicious.) We also found the ...
I believe my letter to DirecTV today says it all. If anyone else wants to contact them, their e-mail addresses are: '[email protected]' '[email protected]' DIRECTV, Inc. ATTN: Ellen Filipiak, Senior Vice-President for Customer Relations P.O. Box 6550 Greenwood Village, CO 80155-6550 Dear Ms ...
We have had Direct TV since March with a one year contract. We kept service through July 5 with no contract when we decided to change to Dish Network. All went well until I called the customer service number for Direct TV. I got very upset with the agent and let my wife talk to them. Their customer ...
I recently signed up with Direct TV in April. After about two weeks of using Direct TV, my wife and I decided we would switch back to Comcast. I called Direct TV and asked if they have a 30 day cancellation policy. The person I spoke with (unfortunately I do not have a name) said yes and cancelled ...