Hello, My name is Jeff * and I am, unfortunately, a VERY unhappy former customer of DirecTV (account number 6312XXXX.) In fact, I am SO unhappy, I can't even fathom how you can keep claiming to be #1 in Customer Service, as every single customer service rep I spoke with in this debacle was rude, ...
Signed up via Qwest (oh so handy to have it all bundled, right? Wrong.) Never a word from Qwest, Directv, or the installer about the two-year contract or a $460.00 cancellation fee. Luckily, when the installer (after everything was already installed) got done and handed me a piece of paper saying ...
Do not under any circumstances order the qwest / direct t.V. Bundle pack. Qwest keeps the money, does not pay direct t.V. Then direct t.V. Disconnects you and charges you an additional 400$ early disconnect fee. After months of faithful payment qwest charges payment of nearly 400$ for a direct t.V. ...
DirecTV has billed us for MLB Extra Innings two years in a row after we cancelled it both times. Today I called and spoke with Ruby, who informed me that they could not credit my bill (even though I did NOT pay the amount for the MLB) because the MLB season already started. I replied that I did not ...
I live in Alaska and subscribed to Direct TV in October. I did not subscribe to HD TV - but because I am an Alaska resident was required to rent the HD equipment. I understand that Alaska has special satelite needs in order to recieve the product. I noticed on my last bill that Direct TV charged me ...
Heres my story, A few months ago I was shopping around for a different cable company. I had seen there was a lot of specials that directv had been advertising. So i decided to contact them and ask about their specials. So I called directv and a customer sales rep was on the phone with me, and he ...