Last year, My husband and I purchased cell phones from T-mobile. He allowed me to upgrade to a digital camera phone, for my birthday. We asked an in store representative if the camera would work after the service ended in a year. The rep said yes, and shortly thereafter, I had my phone. However, we ...
This letter is a copy of my second attempt at trying contacting an actual person from T-Mobile Customer Relations (which has been next to impossible) in regard to my T-Mobile account number xxxxxxxx and cellular number XXX-XXX-XXXX. The issue I am having is that I have been charged an out of ...
After the 2nd replacement phone I've received from T-Mobile breaking, I got a replacement sent in the mail. The replacement was sent to me with a return envelope. I put the old phone in the return envelope and handed it to the postal worker to send back. I got a bill this month (2 months later) for ...
T-Mobile promised a $100.00 credit to my account from a billing error. After 5 months and numerous phone calls promising that they would make the credit they never did. Don't use T-Mobile, poor service, a lack of customer service, and numerous lies, is what this company is all about. ...
I purchased a T-Mobile phone after checking there website and confirming that I could in fact recieve local phone service in my home area. Come to find out the phone number given to me after activation is a long distance call from my home phone, it is impossible for my children to reach my as I ...
I am a college student who has been a loyal T-Mobile customer for over two years. My college is located eight hours away from my home, and it is in upstate Pennsylvania. What this means is, there is no T-Mobile store aroundit is Verizon territory. The closest T-Mobile store was two hours away from ...