This is not an isolated incident. I purchased a T-Mobile branded phone from a T-Mobile mall store. It included a $50 mail in rebate. I filled out every form and included everything necessary. I triple checked every item and sent in the rebate. A couple months later I received a letter saying that ...
I was having problems getting signals with my T Mobile cellular phone. I reported it several times and the guy at the store told me "it was just a bad battery." We replaced the battery several times. It got to the point I gave up using the darn thing. So I told them I wouldn't pay for ...
Tmobile is a rip off they charge you for things you don't even have on your account. They don't explain things correctly when you first buy the phone but once you get those charges on the phone then they want to explain everything to you. They charge you for the craziest things and then your ...
I was w / T-mobile for 2.5 years. The service was terrible, but they promised to have more towers installed in the area where I was having trouble. [it still hasn't happened] During my 2nd yr. I knew that I no longer wanted to do business w / T-Mobile. I called every month to see when my contract ...
On 1/29/06 I called to change my service plan to a more expensive one. They said the change will be effective 1/31/06. My next bill showed that they had made the change 1/31, but that they are charging me for the higher rate retroactively back to 1/5. I called and they explained it's their ...
T-Mobile seems to be the most amazing group of mindless, Non Existent, unaccountable corporate ghosts I've encountered in quite some time. I was left no choice but to cancel my corporate account with T-Mobile after 7 1/2 years by their own incompetent staff. Actually my account started as Omnipoint ...