On Sept 07 I was notified by my bank that T-mobile had withdrawn $278.00 from my checking account. I contacted their 'customer service' department and was told that they were charging me for a broken RAZOR phone that I didn't return. I gave them the UPS tracking number, was told that the money ...
I signed a contract for my 2 daughters. I was told the plan had unlimited mobile-to-mobile, unlimited myfaves, and for an additional 19.95 a month unlimited text msg. I confirmed these items in the plan before signing the contract and was told by the T-mobile Rep my daughters had everything. He ...
The company made an unauthorized charge to my credit card. I overlooked it because I thought it was a bill payment. I received a late notice on my next bill, so I researched the earlier payment. It was more than the total of my bill and T-Mobile can't find any record of. I'm told to dispute the ...
I been in T-mobile since 2005 I renewed for 2 yrs starting July 14, assuming that the service would be as good as the year before. My original Zip at the time was 20164 at my business location and there is coverage and I lived in my home 20176 and coverage was good that is why I stayed with ...
In the Morning i called tmobile customer service and asked to add the Hotspot service on the account. After realizing that I don't have any tmobile hotspot in the area I called back again after 35 minutes and asked to remove the service. Unfortunately customer service forgot to write this memo on ...
In May I signed a contract with T-Mobile for a family cell phone plan because they were $10 cheaper per phone per month. The salesman checked his computer and assured me that I would have coverage at my home. He said the phones would roam for free to any available cell tower if T-Mobile did not ...