Complaint revolves around customer service at AT&T. Why did it have to take 7 calls and unbelievable hold times for the 7th CSR to give me proper information??? These people don't care and what's more, don't know answers and are definitely inept at problem solving... Obviously not trained ...
I have been a Bellsouth / AT&T customer for over 20 years, and haven't had many problems with them until two month's ago when I decided to take there $49.95/mo. DSL and phone service package. Before taking this offer I only had basic phone service with area calling which was about $32 -$36 per ...
I pay the phone bill every month and the charges on the bill are ridiculous. I work a part-time job and sometimes I don't have the payment that they are asking for each month. The payment ranges between $80.00 to $100.00 a month and somebody need to step up to the plate and see why they are ...
For the past 5 months AT&T has sent me an incorrect bill of mega over charges. Every month I call them for a correction. You should see this bill it is unbelievable the corrections then the overcharges put back on my bill. They promised last month they had corrected the problem. I am a senior ...
I've had nothing but problems with ATT since I switched to them. That was in August. For the entire First month, att could not get my internet to work. They sent out 3 separate technicians. Finally, they figure out the problem and got my internet working. They "credited" me the first ...
Angie Alford claims they do not have to notify me and send me a bill, that I should know when it is due... Yet I thought there was a law that stated a bill must be sent at least 2 weeks before it is due ...