On June 3 I responded to a promotion and decided to move all of my communication needs to Comcast. However, prior to June 3, I carried Comcast Cable service for several years, with a near perfect record of on-time payments. Without a lengthy reiteration of the problems I encountered over the last ...
The cost of my budled services jumped to over $200/month. I called to inquire. Was told that my "special" had ended (2 1/2 years after reducing service following the death of my husband). I asked if I could reduce it to conform to my limited budget. After some discussion I decided to drop ...
At the beginning of Jan my dvr remote was not working I called in and the guy I was talking too kept yawning and kept saying he did not know when I asked for a supervisor he said " there is not one close" I asked if he got up could he get one and he said yes. Finally he came back and said ...
In June, I was promised a $300 rebate if I switched cable companies from Verizon to Comcast. Repeated phone calls to Comcast and to it's rebate center have given me nothing but a run-around. ...
It all started when we went with comcast triple play. We were customers with centurylink/quest for 17 years very loyal customers but i choose comcast for the bundle package i have never had so many frustrations, headaches, since this started. It has been a nightmare. I have been on the phone 10 or ...
I was sold at a price of $19.99 for internet that would go up to 29.99 after a year. It went up to 62.95. I called and they bandaided the problem. 29.99 for 8 months and then 48.95. Why should I have had to call them in the first place. I was certain to verify the terms. I am in an automated phone ...