On June 3 I responded to a promotion and decided to move all of my communication needs to Comcast. However, prior to June 3, I carried Comcast Cable service for several years, with a near perfect record of on-time payments. Without a lengthy reiteration of the problems I encountered over the last ...
It all started when we went with Comcast triple play. We were customers with centurylink/quest for 17 years very loyal customers but I choose Comcast for the bundle package I have never had so many frustrations, headaches, since this started. It has been a nightmare. I have been on the phone 10 or ...
I was sold at a price of $19.99 for internet that would go up to 29.99 after a year. It went up to 62.95. I called and they bandaided the problem. 29.99 for 8 months and then 48.95. Why should I have had to call them in the first place. I was certain to verify the terms. I am in an automated phone ...
After much haggling I opted to get Comcast land line service. They guaranteed me it would "work this time". It didn't. I have had service people at my house repeatedly after they made numerous excuses. Phone service is now working. I have repeatedly requested a bill from Comcast. They ...
My service of cable and internet was disconnected in the middle of April. I made a payment of 80$ on May 11. I received a bill on May 16 for the full payments for the entire month of May. And my payment was not reflected on the bill so I called customer service and she said that until they cut the ...
I call Comcast three times about one of my cable boxes that was not picking up a proper signal for local stations. After the third call, they said that they would send out a tech to find out the issue. I told them that I had to go to work at 1PM on the days that were available. They put me on hold, ...