I called tech support as my ipaq hand held computer would not operate they said my battery was defective and would send one out right away, it is one year and I still not have it. When I call them they said they sent it out and left it at my door even though I asked them to get a signature. I told ...
My name is Marc Barrett, and the following is the cliff notes version, but a 100% true account of my nightmare with HP customer service. 11/15 I purchase laptop for my wife as a Christmas present. She is a teacher, so I thought it would be convenient for her to be able to bring back and forth to ...
I had a repair issue that HP needed to take care of my laptop. First, it took weeks to get HP to do anything about the issue. Then, a HP representative told me they would send me a return box to ship it to HP for repair. I replied that I could not be without my computer. She told me that they would ...
My mother bought an all in one printer, fax, copier and scanner at walmart. We were printing pictures and then it wouldnt print. It was hard to use to begin with, my mother couldnt operate it without help. I went and bought OVER PRICED ink cartredges figuring it ran out of ink. It still wouldnt ...
I purchased an extendend warranty though HP after purchasing a laptop. The salesman told me that since I purchaced the "top of the line" laptop that I was eligable for this special type of warranty. He stated that if ANY defect occured at all that I would recieve a new laptop. A "no ...
I baught an extened warentee in 2006 for my media center kept trying to get service for it now they are telling me that they sold me that contract in error and will not honor it i am taking them to small claims court. The just called me up and offered me a new computer with vista on it and told me ...