4-4-12 - I sent in a receipt and called in about my complaint. They approved the warranty, & sent a box. I sent it to them right away - as soon as the box came in the mail. I was told it would take about 2-4 weeks. A month later, they called saying a part they needed was on back order. They ...
I purchased a HP DM4-1253cl from Costco (with 2 year warranty) in February around May the laptop without warning, stopped charging the battery and would only worked while plugged into the AC adapter. I contacted HP, they sent me a replacement battery and all was well. A few months later in October ...
I called HP Tech Support twice in the 17 months I owned my top. The first time was while I was setting it up as a brand new computer. And let me just say that the Tech Support is in India and they cannot speak English that any American could understand. So all these actions I had to take were very ...
Within the Picture Frame Settings Menu, is an option called "Display Order". During the second run cycle, this option disappeared. I call HP support, and was told to do a reset., "no good". I called the second time and was told to set my file up as a slide show, Why! I called ...
Less than a year ago, my mother, brother and I went in on a custom built computer from HP costing us a total of $1800.00 I have had problems with the computer inside the first month I had it. I am having issues with the graphic card/driver and all HP wants to do is bandaide the problem. I already ...
I had purchased a HP Pavilion TX2510US tablet PC about two years ago. Even within the first year it started to have problems, the screen scrambled once every few months. Later the screen went blank and it did not boot even though the caps/num lock LEDs would blink. The local HP repair center ...