Why does DirecTV have an "F" rating with the BBB? Go to BBB.org and search DirecTV of El Segundo, CA and you can see the failure report for DirecTV for yourself! Why is DirecTV rated at the absolute lowest possible rating, an "F"? I will tell give you a few examples of why! ...
On June 1st at approximately 4pm I called Directv to speak with a representative to inquire about the scheduled installation for the same day. I was informed by the rep that the order was canceled due to past due balance on previous account at residence in the name of David Goodwin. The rep asked ...
On December 28 I contacted Direct TV due to a charge of $166.81 that was taken out of my debit/banking account on December 24th. I am NOT on auto pay with Direct TV. I DO make manual payments each month and have never been late. The charge in question was not even applied to my account! It took ...
Direct TV in 2009 and so far 2010 hold the most complaints for any company online. In November I was contacted by sales for Direct TV. The representative explained that I would receive a $100 Visa rebate 10-12 weeks after my account was activated to reimburse me for the "set up" fees. In ...
I called in to check with service and confirmed with the sales representative that they do provide FearNet as part of their OnDemand service. I also confirmed that their OnDemand service does not require an internet connection per the sales sells rep. When I called back again later I confirmed ...
I just received my first bill from directv and was unfortunately not surprised to see that the bill ($90.72) was about $35.00 more than was the monthly price I agreed to when I ordered the service. We received a coupon through my wife's employer stating that we could pay as little as $24.99 a month ...