If you ever think of dealing with Diamond Resorts don't. It is the worst timehare company I have ever dealt with is almost 30 years. Tring to exchange for anything like you week is almost impossible. Using Points is only good if anything is available. (I am not counting central Florida. Everything ...
Diamond Resorts International sent my husband and myself 3 communications all dated 3/28/09 (2 sent certified, 1 sent via regular mail) and all arriving on 3/31/09. These were all identical copies of a 30-Day Final Notice for our timeshare's maintenance fee. The company "claims" that they ...
I bought 3000 shares on Sunterra resort in Las Vegas, NV in 2005. Then Diamond resorts bought them and this year they increased our maintenance fees by 40% or 50%. I called them and they very much said I had no choice but to pay and if not they will send me to a collection agency. At this rate my ...
I made the mistake of buying some points from Diamond Resorts a year ago. When I tried to use them I was told, at first, that half had expired. Customer service was no help, so I used their email the Chairman page. Someone did contact me and tell me that the points had been entered in the computer ...
I signed up for a sampler package, which apparently comes with 7 day cancellation. I called within 7 days to cancel (first of all its almost impossible to reach these guys, you get shunted from one dept to another umpteen nnumber of times) and i was told my membership was cancelled and all i had to ...