Address: 10 Independence Blvd
Found 30 reviews / complaints
Page 3

Virgin Mobile
Virgin Mobile USA Company sells defective cell phones, they keep saying they will resolve, then when they don't, tell you your 30 day warranty is over

It was the third phone I purchased from Virgin Mobile since the first two more expensive models were so problematic. After several failed attempts to get the "call waiting" feature to function, I was finally sent a replacement for the LG Rumor II. I might add that these are the phones ...

Virgin Mobile USA
Inept, incapable, customer disservice, monkeys could do better, outsourcing, clueless

July 13 I set up brand new accounts on June 12 with Virgin Mobile for my two sons and myself. We purchased two LG Optimus V smart phones and a Kyocera S2100 for a total of $388.11 (including 2-year replacement warranties on each phone, plus tax). My Optimus V is on the $40/mo Beyond Talk plan, my ...

Virgin Mobile USA
Sprint, A

On 6/27, I have called Virgin Mobile USA at 1-888-322-1122. I recently received my "Replacement Phone". It will NOT make outgoing or incoming phone calls, text messages or data. I have tried telling the advisers this issue, and to have it fixed or replaced AGAIN. They would give me the ...

Virgin Mobile USA, L.P
Apalling lack of customer service/kept my $/lied to me/never got the phone I paid fo

5/13 - I bought a phone from Virgin Mobile 5/16 - I received an email from VM stating that my phone was shipped overnight (Fed-Ex) 5/19 - I called customer service (888-322-1122) because phone had not arrived. I was assured that the phone was "in transit" and I would have it by 5/20 or ...

Virgin Mobile USA
VM Crap Phones, Crap, Hard to Understand Customer Service & Empty Promises!

I am SO tired of Virgin Mobile! They are full of nothing but cheap phones and lies! I am paying for the $25/mo plan that includes unlimited internet, but have not had this unlimited internet for 10 days now! (Since Jan 15) I am a full time student, so having mobile internet is very important! I ...

Virgin Mobile
Worst Customer Service Ever! Virgin Mobile-Worst Customer Service EVER!

I was told by Virgin Mobile to use this site and write an e-mail regarding the credit that I called about aroung May15th... And still have not received! I am waiting on credit for three elctronic checking payments that they took out of my checking account, NOT authorized by ME! I am due $24.99 for ...