Independent profile — not affiliated with Verizon
Verizon Reviews & Complaints
← Back to the full Verizon profile
REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- No Tech Support and Sports Package Never Activated
- Poor Customer Service After Getting New Mobile Phone Deal
- Prepaid Balance Forfeited Without Warning After 30 Days
- FiOS TV Boxes Malfunction Since Day One
- Defective FiOS Receiver Box Not Replaced After Four Days
- Eight Days Without Phone or 911 Service After FiOS Install
- FiOS Requires Rented Adapters for Each Additional Older TV
- Technician No-Shows Three Times in One Month
- Phone Move Delayed for Weeks, Then Collection Notice After Cancellation
- Wireless Bills Posted to Old Home Number Led to $676.82 Balance
- Reliable Service but Orders Repeatedly Entered Incorrectly
- Promised Camera Never Sent and Early Termination Fee Billed
- Collection Agencies Pursue Final Bill That Was Overpaid
- Missed Technician Appointments and Disconnected Call Before Cancelling DSL
- Two Collection Agencies Pursue Canceled Account With No Final Bill
- Italy Calls Billed Over $500 Despite Quoted 31 Cents Rate
- Traded-In Phone Not Returned After Canceling During Trial
- Dead Zone Near Huntersville After New Tower, No Resolution
- Cannot Obtain Billing Records for Termination Fee Class Action
- Unlimited Air Card Throttled After Data Limit Reached