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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Wrongful Termination After Abusive Customer Incident at Store
- Website Shows $29.99 Senior Plan but Link Lists $59.99
- Contract Cancellation Fees Sent Toward Collections After Contracts Expired
- Phone Disconnected by Glitch After Misinformation on 30-Day Guarantee
- Charged $1.25 for *69 Call Return Never Used
- Billed After Cancelling Internet Because of Unresolved Outage
- Sold a Used Phone as New and Refused Written Assurance
- Triple Freedom Promotional Gift Never Arrived After Several Calls
- Told Termination Fee Would Be Waived, Then Billed and Collected
- No Way to Complain to Corporate as Indirect Store Owner
- Disconnected, Never Reactivated, Then Paid Full Bill Under Pressure
- Plan Did Not Cover Friend's Boston Area Code, Facing $850 Bill
- Dispute Letter Over Inaccurate Verizon Account on Credit Report
- Fios Salesman Promises and Extra Fees for Digital Adaptor
- Triple Freedom Bundle Billed Wrong Amounts and Promised TV Never Arrived
- Request to Pull Pit Bull Commercial After PETA Letter
- Charged $198 With No Paper Bill Despite $79.99 Plan
- TV Box Faulty and Unable to Switch Back From Fios to DSL
- Promised HD TV Never Received and Charges Placed on Credit Report
- Worst Customer Service Experience, Advises Against Fios