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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Phone rebate never arrived after filling online form
- Dropped Calls, Misrouted Texts, And Slow Internet Complaints
- HD set top rental charged for two boxes over five days
- Collections Reported After Suspending Aircard Account
- Transferred between six agents over three hours, then cut off
- Extra Line Added Without Signature, $200 To Remove It
- Phone Insurance Claim Failed Because Insurer Could Not Find Number
- Charged For Home Internet Never Connected, Termination Fee Dispute
- Fifty Dollar Rebate Repeatedly Denied Before Expiry
- $1,180 Upfront And Termination Fees After Two Weeks Of Service
- Deposit Charged Twice After Phone Order Cancelled Through Cox
- Sold Refurbished iPhone 4 Units As New At Store
- Overpayment Of $435.69 Not Refunded Plus Bank Fees
- Online Bill Payment Limited To Seven Day Window
- $100 Charge For Land Line Call To Angola
- $300 Fios Gift Card Denied After Ordering Triple Play
- Advertised Wi-Fi Access Unsupported On Newer Operating Systems
- Former Call Center Employee Describes Survey Pay And Lies
- Small Unpaid Balance Reported To Credit Bureau Years Later
- Bill Sent After Cancellation Despite Representative's Assurance