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U.S. Bank Reviews & Complaints
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REVIEWS & COMPLAINTS644on USAComplaints · none in last 3 yrs · latest 2014
PHONE1-800-872-2657Customer service
WEBSITEusbank.com
HEADQUARTERSMinneapolis, MN
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 644 historical complaints about U.S. Bank, published between 2001 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Unemployment funds on card used for purchase in Connecticut
- Lease-end charges for wear and repairs the bank never made
- Hidden fees, opt-out settings that revert and sharing of customer data
- Cashier's check verified by phone then fraud trouble after cashing
- Promo rate balance locked behind higher-rate balance and interest on interest
- Charged for third-party Balance Shield service on rewards card
- Bank charged 1.5% fee to change $100 into quarters
- Refinance dropped after extra $4,800 demanded and fee not returned
- Hold placed on $5000 of card receipts while closing business
- Money order proved fraudulent after deposit and Western Union transfer
- Relicard fraud claim paperwork never processed and card now negative
- Hidden fees and overdraft charges after closing the account
- Teller refused to cash money order without fee and threw it back
- Branch manager never called back about application
- Interest rate raised from 7.99% to 12.99% after convenience check use
- Online CD application declined despite very good credit
- Teller threw ID and cash after refusing to waive $5 fee
- Billed through Enhanced Services Biling Inc on your, A.T. & T, business phone bill I was billed $32.20 on a monthly plan for unwanted services.internet
- Forged check authorized by bank employee and account frozen
- Overdraft fee charged on a check that cleared into positive balance