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U.S. Bank Reviews & Complaints
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REVIEWS & COMPLAINTS644on USAComplaints · none in last 3 yrs · latest 2014
PHONE1-800-872-2657Customer service
WEBSITEusbank.com
HEADQUARTERSMinneapolis, MN
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 644 historical complaints about U.S. Bank, published between 2001 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Teller Kept ATM Card After Transaction, Overdraft Fees Not Reversed
- Online Banking Balance Display Misleads Customers, $500 in Overdraft Charges
- Garnishment on Account Not Disclosed, Overdrawn About $600
- Deposit at Plus Network ATM Held Five Days, $450.50 in Fees
- Online Bill Pay Checks Issued Early, Cashed Before Paycheck Credited
- Government Check Held Five Days on New Account, Over $400 NSF Fees
- Reordered Transactions Led to Repeated Overdraft Fees and Daily Charges
- Both ATMs Down at Deposit Time, Over $300 NSF Fees Not Reversed
- Overdraft Fees on Pending Transactions Posted After Balance Went Negative
- Charged for Wear and Tear on Returned Leased Car
- Deposits Delayed to Create Overdraft Fees, Rude Grocery Branch Tellers
- Four $37 Overdraft Charges Plus Daily $7 Fees, Cannot Close Account
- Overdraft Fees and Forced Debit Card Hit Disabled Customers for $3,500
- Four Prior Paid Transactions Charged Overdraft Fees After Unauthorized Debit
- $388.52 in Overdraft Charges From a $15.52 Unauthorized Internet Charge
- Told Account Was Closed After Paying Fee, Yet Charged $20 Daily
- Deposit Holds Cause $35 Overdraft Fees, Account Required to Cash Check
- Forced Credit Line, Overdraft Charges, and Rude Supermarket Branch Staff
- Auto Lease Due Date Change Required $50 Fee, Payoff Fax Misdirected
- Equity Loan Paid in Full but Bank Has Not Released Lien