I'm the first to admit that I'm not the brightest bulb in the box, but I'm not so stupid as to believe the stuff they do at US Bank.
I cannot figure out exactly what they are doing, but I have some pretty good theories.
1) one night, I used my card, knowing that it wouldn't hit the bank til the next day, payday. A week later, I find that I have an over draft charge for that purchase, even though I deposited money in prior to 10 am the next day after the purchase. I call them and they explain to me that every time I use the card, it's date and time stamped and so at the time of my purchase, I didn't have enough money to cover it. OK my bad.
2) I notice that on mini statements, larger amounts show up before the smaller ones, regardless of "time and date" stamp. So, if you make one little mistake, mine was a -2.00 error on my part, they immediately add the overdraft charge, therefore causing a dominoe effect on your account where as instead of one overdraft charge, you could have who knows how many, depending on the amounts of the last purchases to show up. This 2.00 error cost me 50.00. They did refund me back one OD charge.
3) This time, I am over 300.00 in the hole. Why? Well, the day I deposited my check on the 18 of October, I stopped at a 7/11 to get us some sodas as we were visiting a sick relative in a rehabilitation hospital. I forgot to log it in my transaction log book. Again my bad. Again the dominoe effect, 2 additional overdraft fees, 35 dollars a piece for a 6.55 purchase, an 8.75 purchase and a 9.99 purchase, over 100.00! Then an internet company double charged me, oh great, I'm not checking my balance online or at the bank so I'm thinking things are still hunkey dorey, NOPE! A 5.25 purchase now cost me 40.25 in the negative of course and a -2.19 and of course the 29.95 that a net company over charged, but are refunding me back in the next 4 to 5 working days... Whoppee! And they informed me that they are not responsible for the 35.00 OD fee. The funny thing is, the 6.55 purchase occurred on the 18 of October, but doesn't show til the 22nd of October after everything purchased after the 18 of October shows up prior to that date.
4) Seems I should have had only 2 overdraft charges, one for the 6.55 that I neglected to log and one for the internet charge of 29.99 that I wasn't expecting.instead I got 6 overdraft charges and 7 days worth of 7.00 charges for being overdrawn. I know I make mistakes, but this is getting rediculous, and as soon as I pay off the OD fees, I deposited 200 TODAY, I am closing my account.
5) after one of these incidents, the one where they refunded me the OD fee they double charged me. Told them that I wanted the account closed, but was told I couldn't because of the negative balance. She sent me to a banker (The branch manager) who told me that in order to keep the charges from increasing I could take out a loan for 100 dollars a 10 dollar finance fee and make the account ok. Funny thing is, when I went in to pay the loan and finance fee, none of the tellers could figure out how i got the loan as only customers with direct deposite are eligable for these loans.
6) They will do anything to keep your business, especially those of us who may be a bit mathamatically challenged or forgetful because they have made a ton of money off of me!
I sliced up my ATM/Debit Card today. It felt soooo good.
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