Independent profile — not affiliated with U.S. Bank
U.S. Bank Reviews & Complaints
← Back to the full U.S. Bank profile
REVIEWS & COMPLAINTS644on USAComplaints · none in last 3 yrs · latest 2014
PHONE1-800-872-2657Customer service
WEBSITEusbank.com
HEADQUARTERSMinneapolis, MN
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 644 historical complaints about U.S. Bank, published between 2001 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Single Fraudulent Charge Led to Hundreds in NSF Charges
- Two Small Debits Led to Overdraft Fees Rising to $479
- Unauthorized Security System Withdrawal Led to Repeated Overdraft Fees
- Paid-Off Lease Still Reported as Open to Credit Bureaus
- Overdraft and Daily Negative Balance Fees Drain Military Pension
- Excess Wear and Tear Charges on Lease Return Disputed
- Charges Processed Largest First to Maximize Overdraft Fees
- Garnishment Hold Triggered Overdraft Fees on Student Account
- Customer Praises Help With Lost Cards and Overcharges
- Credit Limit Cut From 7500 to 900 After Large Payment
- Student Checking Account Hit With $315 in Fees Despite Positive Balance
- Online Ledger Showed Items Cleared Then Charged Overdrafts
- Branch Gave Conflicting Help on Payment Plans and Overdraft Fees
- Delayed Posting of Overdraft Charges Hid Fees Until Next Day
- Overdraft Fees Charged Despite Deposit and Refund Refused
- Overdraft Fees Charged While Balance Was Positive After Hold
- Overdraft System Designed to Extract Fees From Customers
- Cashier's Check Reversed as Fraud and Heavy Fees Charged
- California Labor Code Bars Fees on Payroll Checks
- Chexsystems Record Blocked Checkcard at New Bank