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U.S. Bank Reviews & Complaints
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REVIEWS & COMPLAINTS644on USAComplaints · none in last 3 yrs · latest 2014
PHONE1-800-872-2657Customer service
WEBSITEusbank.com
HEADQUARTERSMinneapolis, MN
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 644 historical complaints about U.S. Bank, published between 2001 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Overdraft Fees Disputed After Representative Misstated Policy
- Smart Buy Lease Payoff Far Higher Than Expected
- Auto Loan at 17.95% Interest Through Military Program Dealer
- Incorrect Withdrawals and Blocked Social Security Deposits for Elderly Mother
- Refused to Endorse Insurance Check Until All Repairs Completed
- Bank Fees on Checks Cashed by Non-Customers
- Wrong Payoff Quote Sent Lease Buyout to Collections
- Overdraft Fees Far Exceeded What Mother Was Promised
- Unauthorized Charges Reversed Then Posted Again as Overdrafts
- Can't Even Qualify for Overdraft Protection
- Overdraft Fees Drained Checking and Savings Accounts
- Teenager's First Checking Account Hit With Overdraft Fees
- Four Overdraft Charges and I Was Never Overdrawn
- Teller Quoted Available Balance Then Overdraft Fees Piled Up
- Deposit Delay Led to Daily Overdraft Fees
- Bank Took Funds Out of Personal Account Causing Overdrafts
- Overdraft Fees Should Be Limited by Law
- Overdraft Charges Took 75% of Wife's Paycheck
- Overdraft Fees After Funds Showed as Available
- Account Force-Closed and Sent to Collections, Refund Owed Not Paid in Full