UPS

Complaints & Reviews on USAComplaints

USAComplaints currently maintains 576 historical complaints about UPS, published between 2001 and 2020. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.

• Delivery driver praised after being returned to local routePublished Jun 2, 2008 · Historical consumer allegation
• Lost laptop delivery with 30 phone calls and no compensationPublished May 19, 2008 · Historical consumer allegation
• Driver barred from property and packages must be collected 20 miles awayPublished May 15, 2008 · Historical consumer allegation
• Shipment rescheduled citing weather and still not delivered after two daysPublished May 5, 2008 · Historical consumer allegation
• False Advertisement of Delivery InterceptPublished Apr 25, 2008 · Historical consumer allegation
• Missing insured package claim dragged on for nearly a yearPublished Apr 9, 2008 · Historical consumer allegation
• Laptop delivery delayed three weeks with excuses, then home burglarizedPublished Mar 31, 2008 · Historical consumer allegation
• Long list of adjustment charges inflates shipping bills above quoted ratesPublished Mar 28, 2008 · Historical consumer allegation
• Frequent incorrect adjustment charges on shipper accountsPublished Mar 25, 2008 · Historical consumer allegation
• Insurance claim for broken boxes unanswered and inspection refusedPublished Mar 19, 2008 · Historical consumer allegation
• Documents held in customs four days and representatives unhelpfulPublished Mar 17, 2008 · Historical consumer allegation
• Redelivery notice promised next day after 5PM but attempt made earlierPublished Mar 7, 2008 · Historical consumer allegation
• Phone system is excellent, quick and seamlessPublished Mar 4, 2008 · Historical consumer allegation
• Package placed inside parked car instead of delivered with signaturePublished Mar 4, 2008 · Historical consumer allegation
• Lost wheels shipment insured for $1200 but only default amount offeredPublished Mar 3, 2008 · Historical consumer allegation
• Redelivery refused, then supervisor request met with false claim of screamingPublished Feb 29, 2008 · Historical consumer allegation
• Driver asked customer to carry 200 lb cart, delivered it brokenPublished Feb 16, 2008 · Historical consumer allegation
• Return shipping of three bags cost nearly double the outbound pricePublished Feb 7, 2008 · Historical consumer allegation
• Faulty claim of attempted delivery, then failure to hold package for self pickupPublished Feb 1, 2008 · Historical consumer allegation
• Luggage delivery date not honored and guarantee disclaimed after paymentPublished Jan 11, 2008 · Historical consumer allegation