Usacomplaints.com » Miscellaneous » Complaint / Review: TXU Electricity - Wrongful Charge for Electricity Bill. #383608

Complaint / Review
TXU Electricity
Wrongful Charge for Electricity Bill

I'm gone several months of the year. TXU had permission through ACH withdrawal for my bill each month. I was gone February, March, April and May. My bills range from $20.00 to $127.00. No problem, the were paid. TXU said they thought the meter was dead, so they replaced the meter and re-calculated the bill with me then owing close to $1,000.00. When I leave for weeks or months at a time, I cut the circuit breaker off, except for the area of my telephone and freezer/refrigerator. I called and spoke with them, by name time and date. They brought it down to $500.00, Still not good. I asked them what kind of problem did my meter have, was is mechanical problem? I am not responsible for mechanical problems. The recalculation was in their favor. My electric will be cut off on 4 Dec.


Offender: TXU Electricity

Country: USA

Category: Miscellaneous

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