Independent profile — not affiliated with T-Mobile
T-Mobile Reviews & Complaints
← Back to the full T-Mobile profile
REVIEWS & COMPLAINTS1,862on USAComplaints · 1 in last 3 yrs
PHONE1-800-937-8997Customer service
WEBSITEt-mobile.com
HEADQUARTERSBellevue, WA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,862 complaints on USAComplaints, including 1 published in the last three years.
- Unlimited Text Dropped When Minutes Plan Changed, $311 Overage Bill
- Dropped Calls for Months Led to Request to Waive Termination Fee
- Bill Keeps Rising and Calls Repeatedly Dropped
- Debit Account Charged Automatically Without Clear Authorization
- Refused Refund for Unusable SIM Card Service After Paying $30
- Huawei acsend - Complaint
- Accepted credit card payment of $40, promised cell phone service, no service. Dallas, Texas
- Poor Reception and Early Termination Fee Despite Service Complaints
- Unable to Cancel Unused Line and Told to Pay Monthly or $200
- Unknown Text Message Sender Charged to Mobile Account Repeatedly
- Double-talked, lied, and missinformed me
- Payments Misrecorded and Defective Store Demo Computer Dispute
- Prepaid Balance on Phone Showed $61.27 but Store Said $0.02
- Landline Not Disconnected and Bill Rose With Extra Add-On Fees
- Text Claimed I Won $1,000 Gift Card for Entering Number
- Really worst costumer service ever. - metro pcs
- Poor customer service experience
- Overheating Galaxy Phone, Poor Florida Coverage and Repair Charge Dispute
- Refund Check Far Too Small and Same Amount Charged Again
- Charged Upfront Bill and $200 Fee After Cancelling Two-Year Deal