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T-Mobile Reviews & Complaints
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REVIEWS & COMPLAINTS1,862on USAComplaints · 1 in last 3 yrs
PHONE1-800-937-8997Customer service
WEBSITEt-mobile.com
HEADQUARTERSBellevue, WA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,862 complaints on USAComplaints, including 1 published in the last three years.
- Billed After Cancelling Service and Sent to Collections for $1017
- Online Account Locked After Password Changed Without Permission
- Store Employee Could Not Diagnose SIM Registration Failure
- Refund of $60 Promised Then Denied After Hurricane Sandy Outage
- Misled by Cancellation Rep With Free Phone Offer to Renew Lines
- Hotspot Fee Added to Existing Contract Mid-Term
- Outrageous $20 Per Line Suspension Fees on Late Payments
- Two-Year Contract Plan Costs Rose and Cancellation Fee Charged
- Unauthorized Text Charges, Shutoff and Collections After Contract Ended
- Promised Plan Price Never Applied and Bill Nearly Tripled
- Promised 4G Coverage Unavailable and Stuck in Two-Year Contract
- Waived Activation Fees Charged and Bill Doubled After Promotion
- Took my money and cut my service - Complaint
- Phone Contract Taken Out for Friend Left Unpaid on Credit File
- Unaware of Two-Year Contract Triggered by Plan Change
- Charged Broken Contract Fee After One-Year Contract Ended
- They may have other names this, metro pcs ripping me off phones i had 5 none work one every 2 weeks tx, nationwide
- Metro pcs sucks
- Pop up bull shit
- Unlimited Data Plan Never Worked and Contract Extended Without Fix