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T-Mobile Reviews & Complaints
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REVIEWS & COMPLAINTS1,863on USAComplaints · 2 in last 3 yrs
PHONE1-800-937-8997Customer service
WEBSITEt-mobile.com
HEADQUARTERSBellevue, WA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,863 complaints on USAComplaints, including 2 published in the last three years.
- Identity Fraud Account Opened Again in My Name
- Charged for Calls Made Through a Different Company
- Threatened Disconnection Over $29 Balance on Christmas Eve
- Phone Never Delivered but Charged Over $4000 for Fraudulent Use
- Credit for Returned D-Link Router Never Issued
- Overbilled for Minutes and Repeat Calls After Switching Carriers
- Motorola Screen Freezes and Memory Card Data Erased
- Neglect to refund money after porting number to another company!
- Early Termination Fee Charged Despite Poor Reception at Home
- Repeated Defective Phones and Network Problems in Orlando
- Services Misrepresented by Mall Rep and Features Not Transferred
- Refund Check Delayed for Months After Cancelled Phone Contract
- Account Sold to Collections Over $1400 International Call Charge
- Phones Shut Off for Nonpayment After Charge Already Paid by Card
- Replacement Nokia Phones Kept Failing and Were Refurbished
- Texting Package Added to Wrong Line Led to Repeated Overcharges
- Text Messaging Missing From Plan Led to $423 First Bill
- Plan Changed Without Consent After Family Plan Split
- Prepaid Refill Failed After Calls to Eight Customer Care Reps
- Caller ID Names Delayed a Year and Replacement Plan Deductible Dispute