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T-Mobile Reviews & Complaints
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REVIEWS & COMPLAINTS1,863on USAComplaints · 2 in last 3 yrs
PHONE1-800-937-8997Customer service
WEBSITEt-mobile.com
HEADQUARTERSBellevue, WA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,863 complaints on USAComplaints, including 2 published in the last three years.
- Billing
- Their employee error they would not fix
- No Signal / No customer Service
- Rips customers off and wont fix MAJOR mistakes
- Horrible Service, Customer Service Does Not Exist!
- Aul
- I bought there ins because
- Sidekick Burned Up in Three Weeks, Returned Without Cover or Battery
- Charged Full Month and $200 Termination Fee After Switching Providers
- New Contract Forced After Removing Daughter From Plan, $779 Reported to Credit
- Charged $100 Out-of-Warranty Fee After Phone Died Within a Month
- Short Montreal Stopover Led to $2,367 Data Roaming Charge
- Transferred 37 Times Seeking Prepaid Call Record, Hung Up On
- Free Flight Promotion Tickets Never Sent, Name Missing From List
- Account Suspended After Car Accident, Payment Arrangement Refused
- Early Termination Fee Not Waived Despite Promise After No Home Service
- Charged $3541 Instead of $35.41, Refund Not Received After a Week
- Paid Extra $200 Fee but Charged Twice, Collection Letter a Year Later
- Phone Peeling After One Month, Store and Care Refused Warranty Service
- Bills Jumped to $441.34 for Calling Card Calls Billed as International