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T-Mobile Reviews & Complaints
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REVIEWS & COMPLAINTS1,863on USAComplaints · 2 in last 3 yrs
PHONE1-800-937-8997Customer service
WEBSITEt-mobile.com
HEADQUARTERSBellevue, WA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,863 complaints on USAComplaints, including 2 published in the last three years.
- Rebate Marked Invalid After Being Told It Was Processed
- Billed as Unlimited Internet but Data Throttled, Cancellation Fee Demanded
- Charged Previous Month Even After Service Was Cut Off
- Autopay Charged Wrong Account and Returned Payment Fee Added
- Unauthorized $9.99 Premium Service Charge From Bid 2 Win on Bill
- Fired After Eight Years for Not Pushing Data Features, Unemployment Contested
- Didnt apply monies to my phone of 3 yrs. And canceled my entire account, cuz she was angry
- Recurring Monthly Charges for Years Never Authorized, Card Dispute Limited
- Company refuses to honor the "mail in rebate" i sent. I sent all the documents they required of me over a month ago and they say that they dont have me on record. They said if i sent copies of everyt Internet
- Recurring Third-Party Charges Disputed Monthly, Slacker Radio Never Cancelled
- Bill Minutes Do Not Match Hand Total, Representatives Refuse to Recount
- Dropped Calls Since Day One, Insurance Deductible Demanded for Replacement Phone
- Old Phone Line Cut Before New Phone Arrived, Left Without Service
- Rebate rip-off
- Scam Call Claiming $1000 Gift Card Led to Fake Website
- $100 Mail-In Rebate Not Received After Two Months, Sent to Trade-In Website
- Phone Warranty Not Honored, Illegal Charges Added and Payment Date Changed
- Phone rebate ripoff
- Charges Far Above Agreed Early Termination Amount, Account Sent to Collections
- Charged for Disconnected Phone, Paid Collection Still Shows Unpaid on Credit