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T-Mobile Reviews & Complaints
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REVIEWS & COMPLAINTS1,862on USAComplaints · 1 in last 3 yrs
PHONE1-800-937-8997Customer service
WEBSITEt-mobile.com
HEADQUARTERSBellevue, WA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,862 complaints on USAComplaints, including 1 published in the last three years.
- Cancellation Fee Charged Despite Moving to Area With Poor Coverage
- Final Payment Cashed Yet Company Demands More After Account Closure Request
- Port Delay, Wrong Billing Cycle, and Installments for Free Phone
- Do Not Call Violation Traced to Carrier Phone Number
- Metro PCS: Don't Do It! Misreprentation, False Advertising and Fraud is Expensive and Inconvenient
- Unauthorized Family Allowance and Pay Per Use Charges
- Automatic Payments Mishandled and Refund Refused
- Wi-Fi Calling Minutes Charged Despite Advertised Free Feature
- Charged $243.39 for International Calls Despite Expected Block
- Misled by Three Agents About Cost of Adding Sixth Line
- Internet Added to Line Without Consent and Charged $50 Again
- $250 Cancellation Fee Despite Roaming Notice and Unusable Phone Service
- Charged $30 Monthly Data Plan on Phone That Cannot Use One
- Adding Minutes Extended Contract Two Years Without Notice
- Refused Contract Release and Offers Reversed After Six Years
- Android Phone Defective And Support Numbers Cut Off Calls
- Bill Of Thousands For International Calls Despite Quoted Rate
- Charged $500 Surcharge for Warranty Handset Returned to Store
- Insurance Denied Lost Tablet Claim and Only Offered Premium Refund
- Account I Never Opened Reported Past Due to Credit Bureaus