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Synchrony Reviews & Complaints
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REVIEWS & COMPLAINTS1,060on USAComplaints · none in last 3 yrs · latest 2017
WEBSITEsynchrony.com
HEADQUARTERSStamford, CT
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,060 historical complaints about Synchrony, published between 2001 and 2017. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Up to 10 calls a day and details given to my husband
- Different due date every month leads to late fees despite autopay
- Late fees of $39 every month despite paying early
- Harassing phone calls to friends and family members
- Fraud charges on new unactivated Discover card totaling $263
- Credit line cut off over claimed unpaid August bill never received
- Bill continued after purchase paid at Sam's Club
- Late fee charged after prepaying account; prepayments not allowed
- Collector swore at me when I answered my mother's phone
- Late fee charged though payment mailed five days early
- Hardship plan refused, account sent to attorney, details told to husband
- Credit card I never opened appeared on my credit report
- Promised no interest, then interest charged and constant collection calls
- Pay-by-phone and late fees keep raising minimum payment due
- $15 fee demanded to cancel mistaken $10,000 online payment
- Credit rating dropped 200 points despite confirmed PayPal payments
- First payment late because "first bill" never received
- Website blocks multiple payments and supervisor hung up on me
- Paid off interest free loan but got charged 658.92
- Could dispute charges only by mail; aggressive attitude when questioned