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Synchrony Reviews & Complaints
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REVIEWS & COMPLAINTS1,060on USAComplaints · none in last 3 yrs · latest 2017
WEBSITEsynchrony.com
HEADQUARTERSStamford, CT
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,060 historical complaints about Synchrony, published between 2001 and 2017. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Motorcycle repossessed, then sued for $3,749.50 after auction
- Credit card
- Promised waiver of $666 finance charge but new $724.80 charge billed
- APR of 21.98% too high; payments not reducing principal
- Billing date request ignored, causing two late fees
- Deferred interest added after payments were not applied correctly
- Cannot get a refund from an overpayment
- Very hard time reapplying for credit
- Rude call center reps and late fees despite payments above minimum
- Settled debt sold to third party and collected again
- Unauthorized Cancun charges still not credited after months of disputes
- Credit card closed by credit grantor after Walmart bill dispute
- Credit accounts closed by collection bank after Walmart bill dispute
- Never received bill during 12-month promotion, then collection calls
- Account closed by credit grantor without explanation hurts credit report
- Payoff quote ignored, then 90-day late mark left on credit report
- No way to contact by phone
- No monthly statements sent, then late fees on pet surgery loan
- Deferred finance charge would bill 78% interest on remaining balance
- Late fees charged despite paying within contract grace period