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Sony (Sony Electronics) Reviews & Complaints
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REVIEWS & COMPLAINTS229on USAComplaints · none in last 3 yrs · latest 2014
PHONE1-800-249-7669Sony customer support
WEBSITEelectronics.sony.com
HEADQUARTERSSan Diego, CA
PROFILE CHECKED2026-11-02
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 229 historical complaints about Sony (Sony Electronics), published between 1999 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Vaio Laptop Fan Failure and Melted Plastic Denied Warranty Repair
- Repair Technician Not Sent for Bravia TV Under Warranty
- Warranty Replacement Part Never Sent and Customer Accused of Lying
- LCD Panel Failed After Two Years with $2600 Repair Quote
- Camera Part Missing from Box Listed on Website
- Two DCR-HC52 Camcorders Developed LCD Screen Malfunction
- No Authority Reachable to Complain About Factory Repair
- Replacement Warranty Refused Because Camcorder Was Bought Abroad
- Replacement TV Offer Voided Over a Missing Sticker
- New Sony Laptop Had Charging Port Defect and Poor Support
- Promised Diagnostic Fee Refund Not Received After Laptop Repair
- Bravia TV Screen Failure, Parts Delay of Several Weeks, Warranty Extension Offered
- Same Issue Reported Six Times, Nothing Done After Warranty Expired
- Preorder Not Shipped While Product Shows In Stock, Discount Reduced
- Camcorder Nearly Black Indoors, LED Light Works Only Six Inches
- Points Lost From Wheel of Fortune Club and No Receiver Setup Support
- Vaio Monitor Cable Repair Hard to Obtain, $72 Instead of $10
- Camera Display Failed After Purchase and Store Refused Exchange or Repair
- KDF-55WF655 Projection TV Optical Block Defect and No Recall
- Support Refused to Connect Customer to Supervisor Without Stated Reason